Project 3-1

1. In the role of desk-side support to user, what do you think is your strongest social skill that would help you succeed in this role?

 

      My best social skill would probably be listening.

2. What is likely to be your greatest interpersonal weakness that might present a challenge to you in this role?

     Public speaking!

3. What is one change you might consider making that will help you to improved on this weakness?

    More practice with public speaking.

4. In the role of phone support at the help desk, what part of that job would you enjoy the most? What part would give you the greatest challenge? 

     Being at a computer all day.  The biggest challenge would be having to be on the phone for extended periods of time.

5. When making on-site calls to corporate branches, what part of this job would you enjoy the most? What interpersonal skills, if any, would you need to develop so that you could do your best in this role?

     I would have to say seeing how different branches use different systems.  As for interpersonal skills, being more open to new ideas.